From Website Chat to Nearly $1M in Revenue
We built an AI consultant for a major Australian flooring retailer that answers product questions and turns visitors into booked quotes — customer service that sells, 24/7.
Stock that reconciles itself, reporting that lands before the meeting, customer records that finally agree — we bring AI and automation to your retail operations and keep them running 24/7, without adding headcount.
Every manual workaround is quietly capping your growth
Every stockout, manual reconciliation, and disconnected system is a quiet tax on growth — and it compounds while your competitors automate. Retail AI consulting removes that friction, so your operations scale faster than your headcount.
Success stories like this are why retailers across Australia talk to us — a retail AI consulting partner that unifies your systems, eliminates the manual work, and keeps operations running 24/7.
We built an AI consultant for a major Australian flooring retailer that answers product questions and turns visitors into booked quotes — customer service that sells, 24/7.
Current-state operational audit, AI and automation opportunity mapping, and technology selection with vendor-agnostic recommendations.
Inventory sync, reorder triggers, and stock alerts. Order processing and fulfilment automation. Supplier management and invoice matching workflows.
Shopify, Magento, and WooCommerce integrations. Odoo, NetSuite, MYOB, and Xero connections. Custom API and middleware development — the connective work an experienced ecommerce automation consultant does to make your platforms finally share one source of truth.
Conversational AI for retail customer service, post-purchase automation and returns handling, and AI-powered product recommendations.
Legacy system migration and modernisation, retail operations consulting and change management, and team training and documentation.
These are examples, not limits. If your team is doing it by hand every week, chances are we can automate it.
Tell us what’s eating your team’s weekFrom current-state audit to running retail automation — in four stages.
We map your current systems, workflows, and pain points. No assumptions, no pre-packaged solutions.
We build the automation and AI architecture that fits your actual operations — integrated with the stack you already use.
We implement, integrate, and test everything in your environment. We don’t hand off a spec sheet — we build it.
We monitor, tune, and iterate as your operations scale. The system improves as you grow.
Retailers and e-commerce operators across Australia at an operational crossroads — where manual workarounds have quietly started to cap growth.
Managing inventory and fulfilment across online and physical channels — manually.
Drowning in inventory complexity, supplier management, and catalogue maintenance.
Outgrowing spreadsheets and manual processes as order volume scales — and ready for an ecommerce automation consultant to make the stack run itself.
Needing consistent, connected systems across multiple locations without a centralised ops team.
Replacing outdated infrastructure before it becomes a competitive liability.
Retailers moving online who need backend systems to match their front-end ambition.
Since going live we’ve cut admin time by over 60%, reduced stock issues, sped up reporting, and improved guest response times. It paid for itself quicker than expected.
Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.
They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.
Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!
Who your leadership team deals with — accountable from first conversation to go-live.
Owns the build decisions — systems that hold up across every store, every trading day.
Your single point of contact while we build — owns scope, timelines, and comms.
Maps how your stores actually run and finds the automations worth building — before anything gets built.
Fill out the form and we’ll be in touch. In that first chat, we’ll:
We map how your operations actually run — systems, workflows, and friction points — then design, build, and implement an AI and automation strategy for your retail environment. Not a SaaS subscription; hands-on consultants.
The best AI consulting companies for retail automation name a real retail rollout, stay vendor-agnostic, and own a live, working system — not just a strategy deck. Ask who builds it and to see measurable outcomes (ours: a 200+ store network running with 78% fewer stock discrepancies). We’re Sydney-based and deliver retail automation across Australia.
Usually not. Most retail automation is about connecting the systems you already have so they share data and trigger actions automatically. We work with Shopify, Magento, Odoo, NetSuite, Xero, MYOB, and most retail platforms.
Scope sets the timeline. A targeted automation (e.g. inventory reorder triggers) can go live in 2–4 weeks; a full retail transformation typically runs 3–6 months. We scope every project first.
Most ROI comes from cutting manual hours, eliminating costly errors, and freeing your team for higher-value work. Most clients see measurable returns within 60–90 days of go-live.
SaaS is built for the average retailer; we build for your specific operations. And we’re vendor-agnostic — we recommend what fits your stack and budget, not what earns us a referral fee.
No. We work with single-site retailers, multi-store groups, and national networks alike. The real question is whether manual work already costs you more than automating it would.